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Ready-to-wear

Cahaya COLLECTION

Kuala Lumpur

HAJRA Kuala Lumpur

Jakel Mall, Lot 159, Jakel Square, Persiaran Capsquare, Off Jalan Munshi Abdullah, 50100 Kuala Lumpur.

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Browse our sale collections for current offers. Prices, eligible items and any promotion conditions are shown on the product pages and at checkout.
Check the final total before paying. Promotion availability may change and offers may be limited by stock.
Sale and discounted items are not eligible for exchange, return or refund under our published refund policy. For a damaged item, contact support for review.

Lihat koleksi jualan untuk tawaran semasa. Harga, item yang layak dan syarat promosi dipaparkan pada halaman produk dan semasa pembayaran.
Semak jumlah akhir sebelum membayar. Promosi boleh berubah dan tertakluk pada stok.
Item jualan dan diskaun tidak layak untuk pertukaran, pemulangan atau bayaran balik di bawah polisi kami. Jika item rosak, hubungi khidmat pelanggan untuk semakan.

Need to change an item, delivery address, or cancel an order? Contact Customer Support as soon as possible with your order number and the change you need.
We will check whether the order can still be updated before dispatch. Changes and cancellations are subject to confirmation; sending a request does not confirm that it has been changed or cancelled.
If your parcel has already been shipped, contact us for the available next steps.

Perlu menukar item, alamat penghantaran atau membatalkan pesanan? Hubungi Khidmat Pelanggan secepat mungkin dengan nombor pesanan dan perubahan yang diperlukan.
Kami akan menyemak sama ada pesanan masih boleh dikemas kini sebelum dihantar. Perubahan dan pembatalan tertakluk pada pengesahan; menghantar permintaan tidak bermakna pesanan telah diubah atau dibatalkan.
Jika bungkusan sudah dihantar, hubungi kami untuk langkah seterusnya.

Tell us what you need help with and include your order number if you have one.
Use the form below to prepare a WhatsApp message or email. Your message is only sent after you confirm it in WhatsApp or your email app. This FAQ is automated; it is not a live agent.
Our Contact Us page lists service hours as 9am–5pm daily. Replies depend on team availability. Never send passwords, OTPs or full card details.

Beritahu kami bantuan yang diperlukan dan sertakan nombor pesanan jika ada.
Gunakan borang di bawah untuk menyediakan mesej WhatsApp atau e-mel. Mesej hanya dihantar selepas anda mengesahkannya dalam WhatsApp atau aplikasi e-mel. FAQ ini automatik dan bukan ejen langsung.
Halaman Hubungi Kami menyenaraikan waktu perkhidmatan 9 pagi–5 petang setiap hari. Balasan bergantung pada ketersediaan pasukan. Jangan hantar kata laluan, OTP atau butiran penuh kad.

HAJRA currently ships within Malaysia, as stated in our existing FAQ. International shipping is not currently offered.
If you need delivery outside Malaysia, contact Customer Support before placing an order to check whether any options have become available. Do not place an order using an incorrect delivery address.

HAJRA kini menghantar dalam Malaysia, seperti yang dinyatakan dalam FAQ sedia ada. Penghantaran antarabangsa belum ditawarkan.
Jika memerlukan penghantaran ke luar Malaysia, hubungi Khidmat Pelanggan sebelum membuat pesanan untuk menyemak pilihan terkini. Jangan membuat pesanan menggunakan alamat penghantaran yang tidak betul.

Check the care label and product description first, as care instructions vary by fabric and embellishment.
If the instructions are missing or unclear, send Customer Support the product name or a photo of the care label before washing or ironing. We can help check the right care instructions for your item.
For a wrong or damaged item, keep it unused and unwashed while your request is reviewed.

Semak label penjagaan dan penerangan produk terlebih dahulu kerana arahan berbeza mengikut fabrik dan hiasan.
Jika arahan tiada atau kurang jelas, hantarkan nama produk atau gambar label penjagaan kepada Khidmat Pelanggan sebelum mencuci atau menggosok. Kami boleh membantu menyemak arahan yang sesuai.
Bagi item salah atau rosak, pastikan ia belum digunakan atau dicuci semasa permintaan disemak.

Open the product page and check its measurements, size chart and fit notes before ordering. Scarf dimensions and clothing sizes can differ between collections.
Compare the listed measurements with an item you already own. If you cannot find a size chart or are between sizes, send Customer Support the product name and the size you are considering.
Please check before purchasing: changes of mind or preferences about design, colour or material are not valid grounds for an exchange under our published refund policy.

Buka halaman produk dan semak ukuran, carta saiz serta panduan potongan sebelum membuat pesanan. Ukuran tudung dan saiz pakaian boleh berbeza antara koleksi.
Bandingkan ukuran yang disenaraikan dengan item yang anda miliki. Jika carta saiz tiada atau anda kurang pasti, hantarkan nama produk dan saiz pilihan kepada Khidmat Pelanggan.
Semak sebelum membeli: pertukaran fikiran atau pilihan reka bentuk, warna dan material bukan alasan yang diterima untuk pertukaran di bawah polisi bayaran balik kami.

Contact Customer Support promptly with your order number, product name and clear photos or videos of the item and its packaging. For a wrong item, include what you ordered and what you received.
Keep the item unused, unworn and unwashed, and retain the packaging and receipt while we review your request.
Our published refund policy has a 7-day return window and requires inspection and approval. Contact us before sending anything back so we can confirm the next steps for your case.

Hubungi Khidmat Pelanggan segera dengan nombor pesanan, nama produk serta gambar atau video jelas item dan pembungkusannya. Jika tersalah item, nyatakan item yang dipesan dan yang diterima.
Pastikan item belum digunakan, dipakai atau dicuci. Simpan pembungkusan dan resit semasa permintaan disemak.
Polisi bayaran balik kami menetapkan tempoh pemulangan 7 hari serta pemeriksaan dan kelulusan. Hubungi kami sebelum menghantar semula item untuk mengesahkan langkah seterusnya bagi kes anda.

Log in to your HAJRA account to view your orders and available order updates.
When your parcel is packed and ready for delivery, we email a tracking ID. Check your inbox and spam folder, then use the tracking link or ID to view courier updates.
Cannot find your order or tracking email? Contact Customer Support with your order number and the email used at checkout. This FAQ cannot look up private order details directly.

Log masuk ke akaun HAJRA untuk melihat pesanan dan kemas kini yang tersedia.
Apabila bungkusan siap dibungkus untuk penghantaran, kami menghantar ID penjejakan melalui e-mel. Semak peti masuk dan folder spam, kemudian gunakan pautan atau ID penjejakan untuk melihat status kurier.
Tidak menemui pesanan atau e-mel penjejakan? Hubungi Khidmat Pelanggan dengan nombor pesanan dan e-mel yang digunakan semasa pembayaran. FAQ ini tidak boleh menyemak butiran peribadi pesanan secara langsung.

Our Refund Policy asks for eligible items to be returned in their original condition and packaging within 7 days. Contact us promptly with your order number and product details before returning an item.
Items must be unused, unworn and unwashed, with the original receipt and packaging. Returns are subject to inspection and approval. Requests are reviewed within 5 working days of receipt; exchanges are limited to one time.
Change of mind, colour preference, design or material preference are not accepted reasons. Sale and discounted items are excluded. Return postage is paid by the customer.
The shipping page contains different wording for some promotional exchanges. Ask support to confirm eligibility for your specific item before sending it back.

Polisi Bayaran Balik meminta item yang layak dipulangkan dalam keadaan dan pembungkusan asal dalam tempoh 7 hari. Hubungi kami segera dengan nombor pesanan dan butiran produk sebelum memulangkan item.
Item mestilah belum digunakan, dipakai atau dicuci, bersama resit dan pembungkusan asal. Pemulangan tertakluk pada pemeriksaan dan kelulusan. Permintaan disemak dalam 5 hari bekerja selepas diterima; pertukaran hanya sekali.
Pertukaran fikiran atau pilihan warna, reka bentuk dan material bukan alasan yang diterima. Item jualan dan diskaun dikecualikan. Kos pos pemulangan ditanggung pelanggan.
Halaman penghantaran mempunyai keterangan berbeza bagi sesetengah pertukaran promosi. Sahkan kelayakan item dengan khidmat pelanggan sebelum menghantarnya kembali.

The payment methods currently available for your order are shown at checkout. Choose your preferred option there and review the total before paying.
Availability of cards, online banking, e-wallets or instalment providers depends on the options offered for your checkout. Any instalment plan is subject to the provider’s eligibility and terms.
If payment fails, check for an order confirmation and payment status before trying again to avoid duplicate payments. Contact Customer Support if you were charged but received no order confirmation. Never share your OTP or full card details.

Kaedah pembayaran yang tersedia untuk pesanan anda dipaparkan semasa pembayaran. Pilih kaedah yang dikehendaki dan semak jumlah sebelum membayar.
Ketersediaan kad, perbankan dalam talian, e-dompet atau ansuran bergantung pada pilihan yang ditawarkan semasa pembayaran. Pelan ansuran tertakluk pada kelayakan dan syarat penyedia.
Jika pembayaran gagal, semak pengesahan pesanan dan status bayaran sebelum mencuba lagi untuk mengelakkan bayaran berganda. Hubungi Khidmat Pelanggan jika wang telah ditolak tetapi tiada pengesahan pesanan. Jangan kongsi OTP atau butiran penuh kad.

Orders are packed Monday–Friday. Our published delivery estimates are:
• Peninsular Malaysia: 3–5 working days.
• Sabah and Sarawak: 5–7 days.
These are estimates, not guaranteed arrival dates. We email a tracking ID once your parcel is packed and ready for delivery.
If delivery is taking longer than the estimate, check your tracking updates and contact Customer Support with your order number and tracking ID.

Pesanan dibungkus Isnin–Jumaat. Anggaran penghantaran yang diterbitkan ialah:
• Semenanjung Malaysia: 3–5 hari bekerja.
• Sabah dan Sarawak: 5–7 hari.
Tempoh ini ialah anggaran, bukan jaminan tarikh ketibaan. ID penjejakan dihantar melalui e-mel apabila bungkusan siap dibungkus untuk penghantaran.
Jika melebihi anggaran, semak status penjejakan dan hubungi Khidmat Pelanggan dengan nombor pesanan serta ID penjejakan.

Use our Store Locator to find your nearest HAJRA boutique, its address and directions.
Our outlets page also lists Shah Alam, Bangi, Senawang, Segamat and Langkawi. Check the page for details and contact the outlet before travelling if you need to confirm opening hours or a particular item.
Stock and availability can differ by outlet.

Gunakan Pencari Kedai untuk mencari butik HAJRA terdekat, alamat dan panduan arah.
Halaman butik turut menyenaraikan Shah Alam, Bangi, Senawang, Segamat dan Langkawi. Semak butiran pada halaman tersebut dan hubungi butik sebelum berkunjung jika perlu mengesahkan waktu operasi atau item tertentu.
Stok dan ketersediaan boleh berbeza mengikut butik.

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