SHIPPING POLICY

Order will be pack on Monday until Friday.

Purchase made will be processed carefully packed and dispatched/shipped soon as the order is received. We will email a tracking id to you once your item(s) is packed and ready for delivery. You can use the tracking id provided to check the status of your parcel.

How long does delivery takes?

  • 3-5 working days for delivery within Peninsular Malaysia.
  • 5-7 days for delivery to Sabah and Sarawak.
Return and exchange policy (sale & markdown)
  • Rewards points
    - The rewards points system is still on development
  • Return for exchange/ refund
    - No return for items with 30-75% discounts and clearance items Terms and Conditions applied.
  • Only Valid for:
    - Items with combo discounts
    - Defective items
  • Reservation/manual order reservation or manual order will not be entertained during SALE period
Return and Exchange Policy
  • Clearance/markdown items
    - Strictly no exchange/ return/ refund for clearance and markdown items.
  • Exchange period
    - Website: 7 days after parcel is received
    - Store: 7 days after purchased
  • Exchange Venue
    - The product can only be exchange from the same store, terms and conditions applied.
  • Promo items
    - Customer may request an exchange to different color and size of the same or difference collection, subjected to availability.
    - Terms and conditions are applied for exchange made during non-period.